Duchess Commercial Cleaners
At Duchess Commercial Cleaners, our commitment to excellence isn't just a goal, it's the standard. We pride ourselves in making sure the job is done right the first time, with dependable office and window cleaning services you can trust!
Services
Contact Us
For a free quote or for any questions you may have, please feel free to contact us by filling out the form below.
About Us
Hello! Our names are Matt and Eu'nice! We are the proud owners of Duchess Commercial Cleaners. In a fast paced, technology filled world, we strive to reinstall quality over quantity, and people over production. With that in mind, our company was formed; with the goal of providing a reliable service that not only looks good, but feels good too!
Terms & Conditions / Privacy Policy
Terms and ConditionsEffective Date: 03/26/2026Welcome to Duchess Commercial Cleaners! By booking our services, you agree to the terms and conditions listed below. We’ve written them to keep everything clear and fair for both you and our team.Our ServicesWe provide professional office & window cleaning for homes and small businesses. We handle both the inside and outside of your windows, making your property shine.Booking and PaymentBooking: Please schedule services in advance. Your appointment is confirmed once you receive a confirmation email from us.Payment: Payment is due when the job is finished unless we’ve agreed on something different in writing. We accept cash, checks, and major credit/debit cards.Cancellations & Rescheduling: Need to cancel or move your appointment? Please let us know at least 24 hours in advance. Late cancellations may have a $50 fee.Your ResponsibilitiesTo help us do our best work, please:Clear Access: Make sure we can safely reach all areas that need cleaning. Remove obstacles from window sills, floors, or exterior spots.Utilities: Ensure water and electricity are available if needed for our work.Pets: Keep pets secure so they don’t interfere, and clean up any pet waste in areas we may use.
Safety and LiabilityReporting Damage: If you notice any damage you think might have been caused by our service, please let us know within 24 hours. After that, we’ll consider the work complete and approved.Pre-existing Conditions: We aren’t responsible for damage that was already there, damage from aging windows, or issues caused by faulty installation.Unsafe Conditions: If we believe a job is unsafe, we may pause or stop work until conditions are safe.Your SatisfactionOur Promise: We want you to be happy with our work. If something isn’t right, contact us within 24 hours, and we’ll fix it.Re-cleaning: If your windows aren’t clean to your satisfaction, we’ll return for a touch-up at no extra charge if you let us know within 24 hours.Weather Guarantee: If bad weather affects your windows within three (3) days of service, we’ll return for a free touch-up. Just notify us within that time. This covers only weather-related streaks or dirt, not other sources.Privacy PolicyYour privacy is important to us. Here’s how we handle your information:Information We Collect- Name, email, phone number, and address
- Payment information (processed securely)
- Service details and inquiriesHow We Use Your Information- Confirm bookings and communicate about services.
- Process payments and issue receipts.
- Respond to questions or concerns.
- Improve our services and website experience.Cookies and Tracking:
Our site may use cookies to improve browsing and track website usage. You can disable cookies in your browser, but some features may not work properly.Data Security
We store your information securely and limit access to authorized staff.Your Rights:
You may request access, correction, or deletion of your personal information. To do so, please email us at duchesscommercialcleaners.com and provide your name, number and request.Changes to PoliciesWe may update these policies from time to time. Any changes will be posted on this page and take effect immediately. The most recent and up to date terms and conditions will be indicated by the posted effective date.Governing LawThese policies are governed by the laws of the State of New York. Any disputes will be handled in the courts of New York.Contact UsQuestions or concerns? Contact us anytime by email or phone number by using our "Contact Us" page.
Terms & Conditions / Privacy Policy
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